What Makes HOSPI Sigma™ different

HOSPI Sigma™ is one of the first hospitality-specific Unified Lean Six Sigma pathways designed for students, institutes and hotels — built not simply to teach tools, but to improve operational judgement, service consistency and job-readiness.

HOSPI Sigma™ is not another theory-heavy course. It is a practical capability pathway built around four core operating principles: · Judgment Under Pressure (JUP) – making the right call when it matters most · Service-to-Systems (S2S) – understanding how departments connect and where service breaks · Quality Execution Discipline (QED) – doing the basics right, every shift · Consistency, Control, Confidence (C3) – measuring what improves performance The programme is CPD UK accredited, with IoH endorsement under consideration, providing third-party validation of learning structure and outcomes.

Outcomes You Can Expect

For students and early-career professionals:

· Faster job readiness and confidence

· Stronger decision-making in live service situations

· Better understanding of hotel operations as a system

For hotels and institutes:

· Reduced onboarding friction

· More consistent execution across shifts and outlets

· Improved employability and placement outcomes

· A shared operational language between academia and industry

Who It’s For

Foundation Level : Hospitality students (hotel management final year)

Associate Level : Hotel professionals and supervisors

Specialist -Executive Education Level I & Expert – Executive Education Level II : Senior managers looking to strengthen execution and leadership capability

HOSPI Sigma™ doesn’t replace existing education or training. It strengthens it—where it matters most: on the floor.

Meet Our Team

Sanjeev Kumar FIH, Founder - HOSPI Sigma™, A hospitality veteran with 30+ years across Taj/ITC/Starwood/Premier Inn, and a transformation leader in UK financial services (ex-Lloyds Banking Group). He founded HOSPI Sigma™ to bring practical Lean Six Sigma to hotels—focusing on fast flow, first-time-right service, and measurable guest delight.

HOSPI Sigma™ (HHOSPI SIGMAA) is the branded name for the Unified Lean Six Sigma–based programme created exclusively for the hospitality industry.

Priya Vishwanathan, Board Advisor & Principal Consultant Priya Vishwanathan brings over 35 years of leadership experience with IHCL (Tata Group), with deep expertise in hospitality growth, brand strategy, and operational excellence. She has played a key role in scaling brands such as ama Stays & Trails and has led initiatives across brand standardisation, business operations, and customer experience.

A former Senior Assessor for the Tata Business Excellence Model (TBEM), Priya has evaluated over 100 hotels and Tata Group companies, bringing a strong focus on quality, consistency, and performance. At HOSPI Sigma™, she advises on industry alignment, brand positioning, and capability development, helping bridge the gap between hospitality education and real-world execution.

Dr. Shweta Mathur CHE, Academic Advisor & Outreach Partner Dr. Shweta Mathur is an accomplished hospitality academic and educator with over 20 years of experience across India and Canada, including 15 years within the NCHMCT/IHM ecosystem. She specialises in hospitality and tourism education, sustainable tourism, experiential learning, and industry-integrated teaching.

At HOSPI Sigma™, she supports academic outreach, institute engagement, curriculum relevance, and learner readiness, helping strengthen the bridge between hospitality education and real-world industry performance.

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